General Data Processing Regulations (GDPR) 2018
What we do
The types of information we hold
What we do with your information
Who we share your information with
How long we keep your information
Links to other websites
WHAT WE DO
Landsker Child Care provides residential care services to Children & Young People in the ‘Child Looked After’ system. In order to carry out our work effectively and in line with statutory requirements, we have to collect, hold and use certain kinds of information about people. These include service users, service commissioners and employees. This may include information by which specific individuals can be identified, and information which is sensitive to the individuals concerned. In providing services to children and young people we seek to reduce or eliminate risks to their welfare and ensure that we operate within the law.
THE TYPES OF INFORMATION WE HOLD
In order to fulfil our statutory duties, we have to collect and hold personal information. Personal information is that by which an individual can be identified. At times this information can be sensitive in nature (for example, it can be about an individual’s health or police record). Below is a list of the main types of personal information we collect and hold. The nature of our work means that we cannot know in advance all the types of personal information that we will be presented with and need to collect and hold to fulfil the requirements of our regulatory functions.
Name, address, date of birth, age, gender, language and communication preferences, contact details, references, copies of photographic identification, commissioner /service information, Social Care Wales registration number, financial records including all payroll details, qualifications and training, history of service, medical details, Police records, convictions, allegations of misconduct at work, DBS checks, Safeguarding, abuse allegations.
Children & Young People
Name, address, date of birth, age, gender, language & communication preferences, education records, medical details, Police records, safeguarding reports, incident reports, Monthly Reports, diet, referral information, consent, family background, care plans, medical reports, medication records, child protection referral details, photographs.
All details you have submitted via our online application form.
WHAT WE DO WITH YOUR INFORMATION
The personal information which we collect and process enables us to deliver a safe service to service users.
We are also called on to participate in adult protection and child protection procedures: personal information will be processed to support decision-making by local authorities and other public bodies with statutory responsibilities for protection of children.
Personal information may be processed in the execution of our functions of referring individuals to the Disclosure and Barring Service or referring individuals to professional regulatory bodies. Personal information may also be shared with other regulatory or law enforcement bodies where we are required by law to do so or where sharing the information is consistent with our statutory functions.
WHO WE SHARE YOUR INFORMATION WITH
We only share information with other organisations when it is lawful to do so. Typically, this is to aid the safeguarding and support of vulnerable children & young people or the necessary lawful processes of the other organisations. We may share your information with and obtain information about you from the organisations set out below. This sharing is in accordance with the General Data Protection Regulations and is governed by formal agreements (ad hoc requests are governed by the same controls) which test the legal basis for the sharing of that information before it is shared.
The organisations we have information sharing agreements with include:
Care Inspectorate Wales
Her Majesty’s Revenue and Customs
Local authorities Social Services Departments
Children’s Commissioning Support Resource
Education (colleges, schools)
Local authorities Social Services Departments
Fire and Rescue Authorities
Welsh Ambulance Service NHS Trust
Public Services Ombudsman Wales
Disclosure and Barring Service
Wales Audit Office
Health and Safety Executive
Social Care Wales
Google Analytics – We use this as our analytics system to gather statistical data about visitors to our website. This helps us to improve our website. All data is anonymised.
HOW LONG DO WE KEEP YOUR INFORMATION?
As specified by Children Act 1989, RISCA (Wales) 2016 and HMRC requirements.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
For all the personal information we hold about you, you have the right to:
• access the personal information that we are processing about you
• require us to rectify inaccuracies in that information
• (in certain circumstances) object to our processing your information
• have your information erased
• lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection (see Contacts)
For any concerns relating to specific personal information that Landsker Child Care holds, use the contact details here:
Landsker child Care, The Old Cornstore, Northfield Road, Narberth, Pembrokeshire SA67 7AA
Tel : 01834 862888
Email : firstname.lastname@example.org
For any concerns relating to information controls within Welsh Government, use the contact details here.
Data Protection Officer Welsh Government Cathays Park CARDIFF CF10 3NQ
For independent advice regarding the General Data Protection Regulation, use the contact details here:
Information Commissioner’s Office Wycliffe House
Cheshire SK9 5AF
Telephone: 01625 545 745 or 0303 123 1113
We collect and keep information about people in accordance with the requirements of the legislation listed below and the associated regulations. We process that information in accordance with the provisions of the General Data Processing Regulations (GDPR) 2018.
The Regulation and Inspection of Social Care (Wales) Act 2016
The Care Standards Act 2000
The Children Act 1989 (as amended)